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CALL US AT: 803-461-1121 FOR ALL YOUR SERVICE NEEDS APPOINTMENTS ALWAYS AVAILABLE!!! WE OFFER SOME SERVICES ON A IN BY 9AM AND OUT BY 5PM, GUARANTEE. CALL US FOR MORE DETAILS!!! PLEASE ASK ABOUT OUR RENTAL SPECIALS, WHILE YOUR MOTORCYCLE IS IN SERVICE. TAKE A RIDE ON THE LASTEST AND GREASTEST MODELS HARLEY-DAVIDSON HAS TO OFFER!!!!!
COME BY AND LET US TELL YOU HOW MUCH HORSEPOWER YOU ARE MAKING WITH OUR DYNO. WE ALSO OFFER GREAT UPGRADE IDEAS TO LEAVE YOUR FRIENDS IN THE DUST.
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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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I just wanted to send out a big THANKYOU to all of your team there at Thunder Tower, especially the Service Dept. I own a 2003 Heritage Classic Softail. There was a small issue with a lean condition and the bike just wasn't running correctly. I brought it in and the service guys went t work trying to solve the issue. After several trips back and forth the service team came through and the problem was solved. My experience with Thunder Tower, although frustrating, was excellent. Phil and others working out front were always friendly and upbeat even when I might not have been. Your techs worked hard to find the problem and hats off to Johnathan for finally solving the puzzle. I look forward to a long and lasting relationship with the friendly folks of Thunder Tower HD for Service on my bike.
Thanks again to Phil & John for there individual help to me !!!
Mike Hager
Gene & Chris: Thank you for your help last Thursday morning after I was involved in an accident on I-20 and damaged the front fender of my '07 Ultra Classic. I really appreciated you opening early and taking such a active interest in helping me get my bike back on the road so quickly. I was able to complete my trip without delay. I will recommend Thunder Tower to everyone I know. Henry King Aiken, SC
"Thanks for such an enjoyable experience. I have and will recommend you to anyone wanting a Harley." Thank you very much, Tony Brunson
"My son lives down the street and whenever we come to Columbia for a visit-we stop in to shop. So nice to see a discount for the Military. They're special and it's nice to see a dealer take care of them." Sincerely, Clifford Bye Msgr. Retired
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"I was looking for a 2008 Screaming Eagle Softail Springer Inferno Orange. I gave TTHD a call in the morning and to my surprise, they had one on the floor. I told them I was on my way to get it. Once I arrived, Big Chris was wonderful. The best buying experience by far. I would recommend that everyone go to TTHD and see Big Chris."
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| By: Johnny Beaufort,SC |
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"I would like to offer my deepest apreciation to Big Chris A. and Mr. Sam Newsome for the hard work and patients that they had in my motorcycle buying experience. I have never felt more welcomed and pleased with a dealership as I have with Thunder Tower. These 2 guys were great, they were very pleasent, no pressure , no bull, answered all my questions and got the job done. I will be and have been telling other fellow bikers to come check you guys out, because this is the only Harley Dealership for me and my family. Thanks again you guys for a great experience. Hope to see ya at some rides.
ONE VERY PLEASED CUSTOMER!!!!!
Chris & Lisa (Hammett) Mayson
Warrenville, SC"
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| By: LISA WARRENVILLE,SC |
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"After today, I guess it's about time I submitted a testimonial. My H-D helmet had a missing screw on the visor, came loose on a ride a few days ago. I came in looking for a replacement screw for the visor. Mr. Preston was at the Motorclothes section and helped me. He ended up simply giving me a new helmet to replace the one I had for about a year! Now that is what I call customer service above and beyond the call of duty!
I purchased my '07 Deluxe from the gang in Dec. '06. Other than the fact H-D is known for quality, which is why I purchased mine, Sam, Lee, Hector and the gang made me feel like family right from the get-go. I did not find this always to be true with folks at other Harley Dealerships. Since then, I come in on a regular basis to make a purchase, or just to simply say "Hi". Even though I've already made the "big purchase", I'm still treated like family there and have a sense of belonging.
Give 'em a shot. You won't regret it.
P.S. - The TT service department, Phil, Grant and the gang, have provided excellent maintenance."
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| By: Craig Elgin,SC |
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"Thunder Tower, in my opinion, is one of the best dealerships in the nation!!! Since buying my 2007 Dina SuperGlide, my family and I visit TTHD from time to time, and each time we are treated like family. The staff know us by name and always stop and speak. When people we know go there and we haven't been in a while the staff asks about us. That is a testiment to the dedication of the staff. They really want to get to know their customers and make their Harley experience the best that it can be. To the Preston family and TTHD staff keep doing what your doing!!! And we'll be seeing ya soon!!
your friends,
Jason and Rebecca Sutton
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| By: Jason Cassatt,SC |
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"Chris did a super job. Not to much pressure, and the right amount of information."
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| By: Steve Lexington,SC |
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"THUNDER TOWER IS AN AWSOME PLACE.... SALES REP. HOPE WAS A GREAT HELP. YALL GOTTA KEEP HER 4-EVER!!!!! I WILL BE GETTING A NEW BIKE IN APRIL AND THUNDER TOWER WILL BE THE PLACE THAT I WILL GET MY BIKE FROM ....... CAN'T WAIT! SEE YOU GUY'S AND GAL'S, RENEE"
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| By: RENEE GASTON,SC |
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| By: Anonymous Lexington,SC |
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"My husband and I stopped in just to look. He came home on a 2008 Heritage Softtail. He hasn't stopped smiling yet! This is his second Harley, he had to sell his first one years ago and thought he would never have another one. The staff at TTHD made it happen for him. Chris, Hector and Sam made his dream come true. The whole staff is very friendly and knowledgeable. We had a great experience there and will be back. Thanks you guys for a great day!! "
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| By: Jeff and Mary Kershaw,SC |
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" The salesman Chris was very knowledgable about Harley-Davidson motorcycles and products. The sales staff were outstanding. I recomend Thunder Tower to every one I meet. Thanks for getting me on the right road."
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| By: william great falls,SC |
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"I recently had a tire replaced and when I returned to pick up my bike, I was immediatly notified that my wheel had been accidently damaged during the tire replacement. They also said they would replace my wheel at no cost and gave me a discount on the installation of the tire. I understand accidents happen and really appreciate the service department being so honest and up front about the situation. They were proactive in making sure I was satisfied with my service and were prepared to discuss it when I arrived. I believe your dealership is a great model for other dealerships when it comes to customer service."
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| By: Randall Florence,SC |
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"All experiences at TT have been wonderful. Knowledgeable and friendly staff. No question/concern is treated as trivial. Chris and Hector both handled my transaction with care and professionalism. Keep up the good work guys. The rest of us will keep spreading the news. Thunder Tower is the place for ALL Harley owners/or wannabe owners!"
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| By: Vicky Patrick,SC |
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"EVERYONE IN THIS AT THUNDER TOWER WAS SUPER NICE . I ENJOYED MY TIME THERE."
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| By: DANNY SPRINGFIELD,SC |
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"WE PASSED YOUR DEALERSHIP ON OUR WAY TO MYRTLE BEACH AND HAD TO STOP ON OUR WAY BACK. MY WIFE AND I BOUGHT SHIRTS TO TAKE BACK TO OHIO WITH US. WE WERE NOT ON OUR 2004 HARLEY WIDEGLIDE AS IT WAS HOME IN THE GARAGE.WE WERE THERE THE WEEK BEFORE FALL BIKE WEEK AT MYRTLE, BUT FRIENDS OF OUR'S ARE GOING TO BIKE WEEK AND WE TOLD THEM THEY SHOULD STOP AND SEE YOUR DEALERSHIP. WE WERE VERY IMPRESSED. JERRY AND SUSIE ELLWOOD "
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| By: Jerry AND SUSIE New Philadelphia,OH |
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"Thank you for everything, especially Clay and Hector. They both made my surprise to my husband a memorable event. They never pressured me or made me feel like "another dumb female" like so many dealerships do. THANKS again guys for a wonderful experience. "
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| By: Penny Elgin,SC |
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"Yes,a great dealer ship if you are buying new stuff.I rode my 1976 Shovel head in last summer to have a transmission seal replaced & was turned away because they said it was too old!! Next time you guys walk in thier dealership just look around at all the old pictures they have on display hanging on the walls. Proud to show all the old pictures but when a real biker rides in on one they turn thier noses up & tell you not to park here for it is marking it's spot(not leaking).Sure they have great Techs but no Machancies=don't know what a kicker is.Low Country HD is the only dealership in SC that knows who put Harley Davidson where they are today-the old riders who stuck behind them in thick & thin when they couldn't give their bikes away.I own a 1971 Iron head Sportster ridged frame,a 1975 Superglide,a 1977 FXS Lowrider, a 1991 Ultra Classic,a 2004 Ultra Classic & a 2007 1200R all where bought right here in Columbia,SC from Kirby's HD better known now as Harley Haven. Yes I had to go to a dealership to buy them but over the years I have learned to do my own repairs. It is bad to know that a dealership can charge up to $90.00 a hour to trouble shoot a problem on a new motor but turn away an older motor. At $90.00 an hour I'll work on anything!!!! RIDE TO LIVE--LIVE TO RIDE"
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| By: Anonymous Springfield,SC |
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"I recently fulfilled a longtime dream of owning a Harley at Thunder Tower. Over the past 4 years I have rearched and visited many dealerships from Florida to New York (even Pakistan.. long story) and when I first visited Thunder Tower in April I knew this is where I wanted to do business. Everyone was pleasant especially my salesman Adam. Hector was great to deal with regarding the financing. Both of them made this probably the best vehicle purchase I have ever made. And since I hadn't ridden in a few years they arranged to deliver my bike to my house, First Class! Since then I have logged a good many miles and am comfortable in the saddle again. Thanks for the awesome experience and service! "
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| By: Dave Sumter,SC |
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"My wife and I got stuck in a sudden rain storm in Columbia that lasted for two hours,while we were on our Heritage and we were not prepared. So we spent the next two hours at Thunder Tower. The staff was great and before we left we bought two long-sleeve t-shirts for the ride home."
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| By: chris kershaw,SD |
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"Thank you for a great experience.The salesmen were very friedly and polite. The finance department was very heplful as well."
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| By: RODGER PIKEVILLE,KY |
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"Chuckie Poo,
I love my new Buell!! Too bad it wasn't the one I originally wanted but it will due. I put 1067 miles on it in a one week period of time. Can you tell how much I like it. I guess you could say I am having a BLAST on my new blast. LOL.
GREAT JOB CHUCK!! "
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| By: Lil' Savannah,GA |
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"Once again, I have to compliment the entire staff at TTHD. I have only had great experiences here since making this store my only choice for service and parts. I would have thought that after four or five visits, I would have been dissapointed at least once. No at all the case. Consistancy, courteousness and exceeding expectations are obviously the norm here. Gene, Cris, Phil and Harvey, I cannot thank you enough for providing the exceptional experiences and family atmosphere at you place of business.
I will continue to promote your dealership and service.
Thanks again,
Chucks Best customer,
Steve Price."
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| By: Steve Lancaster,SC |
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"This was my first Harley experience and everyone there made it a great one. From Chuck making the sale a breeze to Hector and Angela making the financing go smoothly, and not enough can be said about Moe in parts. He is the man to have behind the counter. Can't forget service,Phil is great, almost ready for that 1000 mile service! Everyone there is great and continue to be good to my wife and I after the sale. Everytime we walk in everybody greets us with a smile and calls us by name. We are glad to be a part of the Thunder Tower Harley family."
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| By: Christopher and Angel Columbia,SC |
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"Hi guys! I just purchased my first Harley 4 days ago. Sam and Hector are the best. They had patience and their communication skills out rank any other dealorship I've been in. My fiance purchased his Harley from another dealership and has never heard from them again. He took the bike to TTHD to be serviced and received a call the day after he picked the bike up. All they wanted to know was "how's everything going with your bike?" That's the way you treat people. I have only had my bike for a few days, however, I am sure I will be hearing from them! I could just go on and on about this place. The employees are GREAT!!! I look forward to doing with business with you guys for years to come!!!!! Thanks Bunches!!"
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| By: Angie Columbia,SC |
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"Go see Chuck! A great salesman! No pressure, very knowledgable, An overall wonderful experience! Made me feel welcome as soon as I walked through the door! Every member of the staff made me feel like they knew me for years. If you buy a Harley in S.C. buy it at Thunder Tower! "
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| By: Anonymous Lexington,SC |
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"We had heard all good comments about your store,so stopped in to check out the bikes. This is one people friendly place. Play ground for the kids, grilling out hot dogs and hamburgers (every)Sat, for customer appreciation. People were milling around in this place like a mall not a cycle shop. Wonderful service,private attn,and listening to the first "cry" of my husbands new baby in the birthing room. What a great place to come visit,buy from, and of course return to. Not because we have to, because we "want to" Sincerely yours, Kenneth and Jacqueline Brown
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| By: Kenneth Leesville,UT |
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"Gene runs a first class dealership. He's always there greeting his customers and always has time to say hello. I also have't dealt with a staff member yet who wasn't ready to help with anything. Very friendly staff. I've been in a lot of H.D. dealerships and this one is far above the rest in customer service. Keep up the good work. "
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| By: Julie Aiken,SC |
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"We were so excited when we heard from a friend that a dealership was coming so close to our home. We would ride by once a week to see the progress.
Gene, my family and I would like to say that we are glad that you and your family came here. Each of you is running a top notch dealership. You and all of your employees have made us feel welcomed and important. All of you may not have been born in SC, but you sure do make it feel like home. Thank you for making all of us feel like we are the only customer you deal with even when we only purchase a small item.
Your Service Dept. is great. They stayed late one day waiting for us to arrive with the bike and they had it going early the next morning.
Your Parts Dept. was on the ball when I didn't know what that "thing" was called and I described it to them. They didn't make me feel bad because I didn't know what it was called. They got the book and pointed it out in just a matter of seconds. They do know their stuff!
Your cashiers have always been extremely helpful when I just couldn't make up my mind and not once have they acted as though they were too busy to give their opinion.
We haven't purchased a bike from you, yet. But I know we will in the future and I am sure your Sales Dept. is as top notch as everyone else there. So we are looking forward to the experience.
Each and every one of you deserve a huge pat on the back for a job well done!
Thank you all again and HAPPY ONE YEAR ANNIVERSARY. We look forward to celebrating many more with each of you.
Oh, and thank you for taking care of our troops. They deserve it and so much more. God Bless America!"
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| By: Rita Elgin,SC |
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"My husband and I both ride and I bought my first Harley from Thunder Tower last July. We ride all over and always visit the local dealerships. We are so proud to talk about our harley family at Thunder Tower. Gene and his staff are second to none when it comes to customer service. If you need it, they have it. If they don't, they will get it. That simple. Thank you to all of you at Thunder Tower for making the Columbia bikers proud to say we have the very best in a dealership!..and congratulations on your first anniversary!
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| By: Donna Gaston,SC |
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"Had an enjoyable experence during the whole buying process."
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| By: Troy Lexington,SC |
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"Our second bike - Owners and employees are like family - A1 all around"
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| By: Ann Bishopville,SC |
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"I live 1.5 miles from a Dealership in Irmo. I bought my Harley and shop for parts and accessories from Thunder Tower which is 25 miles from home. Need I Say more. Thanks Gene for coming to the Columbia area.
Walt Irmo, SC"
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| By: Walt Irmo,SC |
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"Great Dealership, with Great Employees!!! Being from out of town on a roadtrip, I was simply impressed and amazed with the customer service. I wish my home dealership "Ft Lauderdale" had your kind of employees. I'm going to make it a point to stop in on my next ride. "
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| By: Jim Ft Lauderdale,FL |
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"I would like to personally thank all of the wonderful people at Thunder Tower Harley Davidson for making the purchase of my new bike the most pleasurable buying experience I have ever had. From the first phone call all the way through to the final hand shake Chuck, Hector, and Kelley insured that my comfort and satisfaction were paramount. Customer service is a scarce commodity that the folks at Thunder Tower posses in abundance. Thank you all for your dedication to excellence. Best Regards, Josh Sprowles"
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| By: Josh Georgetown,SC |
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"HELLO THUNDER TOWER,
I HAVE ENJOYED MY NEW NIGHTSTERAND HOPE TO SEE YOU GUYS REAL SOON. TELL LITTLE SAM THANK YOU FOR ALL THE HELP GIVEN IN THE PURCHASE OF MY NEW BIKE. AS FOR ANY ONE WANTING A NEW HARLEY YOU NEED TO GO TO THUNDER TOWER JUST BECAUSE THEY ARE THE BEST!!!!"
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| By: DENNIS PATRICK,SC |
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"I have been going to Thundertower from the first day they broke ground for the building. In fact that is when I met Gene. We have become friends and I think this is the best dealership in the USA. I wish them the best from now on.
Dee"
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| By: dee columbia,SC |
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"We are now ex-Honda riders thanks to the Prestons and couldn't be happier. Wanda actually won her Sportster from Thunder Tower last October. It was such a wonderful experience and they let her upgrade that bike to an even fancier Sportster 1200 Custom. The Preston's and the entire Thunder Tower family are fantastic and made us feel like we're part of the family now. Thank yall so much for everthing you do."
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| By: Mike & Wanda West Columbia,SC |
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